iTouchless Automatic Stainless Steel Pepper Mill and Salt Grinder (2 Pack)

April 2008....I have since received a replacement set of these and I really like them. The first set was a disaster (manufacture said a bad batch got shipped to Amazon). I have had these 6 months and had no trouble. I would reccommend.
................Sept 2007..................Within the first week a plastic piece broke and the first unit wouldn't work. Because it's time consuming to send back, I decided to use the second one instead of sending back. 5 weeks after receipt the second mill is broken. Every time you push the button to grind the bottom of the unit pops off. Amazon Customer Service referred me to the owners manual...which doesn't exist and told me to contact manufacturer. Contacting Itouchless web site resulted in them willing to send a replacement set if I pay $9.95 for shipping. Why would I replace a product that is either engineered or manufactured to fail?
It took time and persistance, but Amazon Customer service came through and they agreed to...Read more

I'm 69 years old and have bought a lot of junk in my life, but these salt & pepper grinders are garbage. Here's my complaints:

1) The bottom of both grinders fell off dumping salt crystals or peppercorns into the salad.

2) The rod connecting the grinding mechanism and the battery drive is turned by a plastic bushing that wore out in less than a month, leaving the grinders with no grinding capabilty.

Anyone that purchases these grinders would be making a mistake.

I bought these for my parents despite the number of bad reviews - most of which were years old. Bought in June 2009, my parents love them and have not had any problems with them. The battery life has been good and the light (when the mill is grinding) is a great feature! I suspect that the older grinders may have had a design flaw or technical problem. But I can assure you, that the new design/batch, are in perfect working condition. I anticipate to purchase a set for myself soon and may give out as a gift next Christmas.