Peugeot PM23492 Paris U'Select 9 Inch Salt Mill, Chocolate

 (7 customer reviews)

The "word of warning" noted in another review should not be taken lightly. Shortly after receiving this product, it began to show small cracks towards the bottom, which became larger and larger. Thinking this was a fluke - I returned it, and got a replacement. Unfortunately, the cracks began to appear again. The cracks are not just a cosmetic problem - when they start to appear, the salt mill stops working properly. For the price of this product, it should not have so many problems - our cheap plastic mill that is sold at Trader Joe's works better!

I purchased this item while visiting a friend out of state so I was unable to return it to the store. If I had known what an ordeal this would be I never would have purchased it. I bought matching salt and pepper mills.

After four months of average use the salt mill cracked on the bottom. I immediately contacted Peugeot. Peugeot's customer service was horrible. The woman on the phone accused me of dropping it because she said she has never heard of any of their mills breaking. I told her that there were several reviews online stating this exact issue and she still claimed that she had never heard of this the entire time she worked at Peugeot.

She then told me that I would have to pay to ship the product to their business and they would asses whether it would be repaired. If it was determined the break was my fault it would not be repaired. If the product was determined to be defective it would take at least a month for it to be returned to me. For the price this...Read more

Absolutely love the grinders (I have both Salt and Pepper). However, I did make the mistake of setting the salt grinder on a wet cutting board and the combination of salt on the wood and wetness caused the bottom adjustment ring to crack clean through. I can not adjust the grind at this point. Doesn't mean I won't buy another one.