14 of 14 people found the following review helpful
Handles are weak and break,
March 14, 2005 Kathryn A. Barth - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Pfaltzgraff Cappuccino 16-Piece Dinnerware Set, Service for 4 (Kitchen)
I bought 2 sets for my daughter-in-law a little over a year ago for a wedding present. The handles have weakened and are breaking off where they are attached to the cup.
20 of 24 people found the following review helpful
It was a disaster,
June 12, 2004 Carol Cregan (Fort lauderdale, FL USA) - See all my reviews
This review is from: Pfaltzgraff Cappuccino 16-Piece Dinnerware Set, Service for 4 (Kitchen)
I like the product, that is not the problem. The problem is that numerous pieces were broken when they arrived and getting the problem fixed has been a nightmare. I have been an Amazon customer for 10 years. I like Amazon but I have found out that, if you have a problem, it keeps getting compounded. Have you ever tried to find customer service??? They are hiding somewhere. I sent a note saying that I had broken pieces (5 pieces out of three sets) and they just went ahead and sent me three more sets. I didn't want to deal with three more sets but now I have them here. I needed to unpack them (found many more broken pieces). I was told I would recieve free shipping labels to return those not broken - well, I never have. I called (after having an impossible time finding a phone number for customer service - I had to email a plea to find it) and was told to be patient - that they would arrive soon. Then today I got an email telling me I had only one week to return the items -...Read more
6 of 6 people found the following review helpful
Very Nice dishes,
January 23, 2005 Mark (United States) - See all my reviews
This review is from: Pfaltzgraff Cappuccino 16-Piece Dinnerware Set, Service for 4 (Kitchen)
My wife and I registered for these for our wedding, and we've been happy with
them. The mild colors match most everything else.
The dishes are all very heavy and sturdy, glazed very well everywhere except for the "foot" at the very bottom (as typical for stonewear.)
We've gotten several sets and individual pieces, and the colors and glazing is
all very consistent among them.
They stack very well in the cabinets, and don't seem susceptible to scratching
one another.
The dinner plates are fairly large for our dishwasher, but they seem to fit. Our
dishwasher has an adjustment for the spacing between the upper and lower
racks, which was useful for these. The bowls, &c. fit fine.
(32 customer reviews)